Welcome to Cherubs Collective & Co, the website and online service of Cherubs Collective & Co (Cherubs Collective & Co, we, or us). This page explains the terms by which you may use our online website, and software provided on or in connection with the service (Squarespace). By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement (Agreement) and to the collection and use of your information as set forth in the Cherubs Collective & Co Privacy Policy whether or not you are a registered user of our Service. This Agreement applies to all visitors, users, and others who access the Service (Users).

Delivery
At Cherubs Collective & Co, we provide safe and reliable delivery services for all our customers based in Brisbane. All orders are processed within 2 to 3 business days (excluding holidays) and delivery will be within 3 to 6 business days depending on your location. All orders must be placed at least 2 weeks prior to allow us to process your order and allow time for delivery. For any urgent deliveries please contact us by email Cherubscollectiveandco@gmail.com and we will do our best to service your needs.

Returns & Refunds
All hampers are non-refundable. In the event that your hamper or the products
arrive damaged or faulty, we will happily replace, exchange or issue a credit
depending on the extent of the damage. If you have any queries or concerns with the hamper(s) you have received, please contact us within 24 hours of the delivery time by emailing: Cherubscollectiveandco@gmail.com

Cancellations
Only applies to Special / Bulk orders - At the time of order you will be required to pay a 50% deposit. In the event that you need to cancel your order, we require 1 week notice before the delivery date, then we will issue a store credit. Orders that are cancelled after the 1 week notice will forfeit their deposit in full.

Store Credit Terms and Conditions
Store credits are non-refundable, non-transferable and not redeemable for cash or other vouchers. When purchasing a gift, the full value of the store credit must be used and the outstanding balance paid by credit card.

Payment Information
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

Security
Cherubs Collective & Co cares about the integrity and security of your personal
information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Third-Party Links
The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled Cherubs Collective & Co. Cherubs Collective & Co does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website from the Service, you do so at your own risk, and you understand that this Agreement and Cherubs Collective & Co Privacy Policy do not apply to your use of such sites. You expressly relieve Cherubs Collective & Co from any and all liability arising from your use of any third-party website, service, or content.
Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Cherubs Collective & Co shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

General
Governing Law. You agree that: (i) the Service shall be deemed solely based in Queensland, Australia; and (ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over Cherubs Collective & Co, either specific or general, in jurisdictions other than Queensland, Australia. This Agreement shall be governed by the internal substantive laws of the State of Queensland, Australia, without respect to its conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of a state court located in Queensland, for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below. Notification Procedures. Cherubs Collective & Co may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Cherubs Collective & Co in our sole discretion. Cherubs Collective & Co reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. Cherubs Collective & Co is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. 
Entire Agreement/Severability. This Agreement, together with any amendments and any additional agreements you may enter into with Cherubs Collective & Co in connection with the Service, shall constitute the entire agreement between you and Cherubs Collective & Co concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.
No Waiver. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Cherubs Collective & Co failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

Please contact us at Cherubscollectiveandco@gmail.com with any questions regarding this Agreement.